General Terms and Conditions of Business

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  1. General/Scope of terms and conditions

These General Terms and Conditions of Business (hereinafter referred to as “GTCB”) apply to all orders placed and all contracts concluded and to all services provided by HIMTEC AG (hereinafter referred to as “HIMTEC”).

HIMTEC reserves the right to amend the GTCB; the version that applies to an order is the version of the GTCB that is in force and effect at the time the order is placed and cannot be amended for such order by one contracting party only.

The offer is intended for customers resident in Switzerland or Liechtenstein.

Home delivery included in the purchase price will be made only to addresses in Switzerland and Liechtenstein.

Orders finally placed on line are binding.

Images shown in advertisements, prospectuses, in the online shop, etc., serve only for illustration and are non-binding.

The purchaser is responsible for the proper handling and use of products purchased from HIMTEC.


  1. Ordering

HIMTEC may refuse orders either in whole or in part without stating reasons.

In cases of refusal customers will be informed and payments will in all cases be refunded.

No other claims will be accepted.


  1. Terms and conditions of payment

HIMTEC accepts credit card payments by PostFinance, Master Card, Visa Card, PayPal, and invoice/payment in advance.


  1. Delivery

Delivery is included in the purchase price and may not be deducted if the customer collects the goods himself.

Delivery will normally be made within 4 to 6 weeks.

The address for delivery must be easily accessible by delivery van or lorry.

Home delivery included in the sales price means delivery of the ordered goods to the curbside.

If addresses for delivery have no or a difficult access way, goods will be delivered to the nearest access point or railway station.

Other services, such as deliveries of HIMTEC products to a house or building without an access way or by a difficult access way, etc., shall be agreed separately between HIMTEC and the customer.

Costs incurred will be charged to the customer.

If customers do not accept delivery of the ordered product at the agreed date, HIMTEC may charge customers for the delivery costs and inconvenience incurred and reserves the right to withdraw from the contract.


  1. Shipping partners

Deliveries are made by forwarding companies.

Please arrange the shipment address so that somebody can take delivery of the shipment.

Damage caused in transit must also be notified to HIMTEC without delay.


  1. Liability

HIMTEC will not accept any liability for damage caused by the improper use of HIMTEC products.


  1. Warranty

The HIMTEC warranty is valid for two years beginning at the date at which the contract is concluded or the date at which receipt is confirmed.

The HIMTEC warranty warrants the freedom from defect and functionality of the product purchased by the customer.

Claims may be made under the warranty only if accompanied by proof of purchase issued by HIMTEC.

The HIMTEC warranty does not cover fair wear and tear or the consequences of incorrect handling or damage caused by the customer or third parties or defects caused by external circumstances.

Repairs may be carried out on HIMTEC products only by persons authorized by HIMTEC to do so; otherwise the warranty for the HIMTEC product will lapse with immediate effect.


  1. Prices

Prices are in Swiss francs and include 8 % value-added tax.



  1. Data protection

The requirements of Swiss law regarding data protection will apply.


  1. Contact


Hauptstrasse 84

CH-5737 Menziken


Tel: +41 62 772 02 55


  1. Place of jurisdiction

The place of jurisdiction for the settlement of all disputes arising out of or in connection with these General Terms and Conditions of Business will be CH-5726 Unterkulm